{"id":1080,"date":"2013-08-11T19:22:53","date_gmt":"2013-08-11T22:22:53","guid":{"rendered":"http:\/\/gr.nelsonsaldanha.com\/?page_id=1080\/"},"modified":"2025-03-10T09:49:29","modified_gmt":"2025-03-10T12:49:29","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/gugaribas.com.br\/en\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\n\n\t<script type=\"text\/javascript\">\n  jQuery( document ).ready(function() {\n    function initialize() {\n        var styles = {\n            'flatsome':  [{\n            \"featureType\": \"administrative\",\n            \"stylers\": [\n              { \"visibility\": \"on\" }\n            ]\n          },\n          {\n            \"featureType\": \"road\",\n            \"stylers\": [\n              { \"visibility\": \"on\" },\n              { \"hue\": \"#ffb914\" }\n            ]\n          },\n          {\n            \"stylers\": [\n\t\t\t  { \"visibility\": \"on\" },\n\t\t\t  { \"hue\": \"#ffb914\" },\n\t\t\t  { \"saturation\": 0 }\n            ]\n          }\n        ]};\n\n        var myLatlng = new google.maps.LatLng(-22.89981, -43.2429);\n        var myOptions = {\n            zoom: 17,\n            center: myLatlng,\n            mapTypeId: google.maps.MapTypeId.ROADMAP,\n            disableDefaultUI: true,\n            mapTypeId: 'flatsome',\n            draggable: true,\n            zoomControl: false,\n            zoomControlOptions: {\n              position: google.maps.ControlPosition.TOP_LEFT\n            },\n      \t\t\t\/\/ panControl: false,\n            \/\/ panControlOptions: {\n            \/\/   position: google.maps.ControlPosition.TOP_LEFT\n            \/\/ },\n      \t\t\tmapTypeControl: false,\n            mapTypeControlOptions: {\n              position: google.maps.ControlPosition.TOP_LEFT\n            },\n      \t\t\t\/\/ scaleControl: false,\n            \/\/ scaleControlOptions: {\n            \/\/   position: google.maps.ControlPosition.TOP_LEFT\n            \/\/ },\n      \t\t\tstreetViewControl: false,\n            streetViewControlOptions: {\n              position: google.maps.ControlPosition.TOP_LEFT\n            },\n      \t\t\t\/\/ overviewMapControl: false,\n            \/\/ overviewMapControlOptions: {\n            \/\/   position: google.maps.ControlPosition.TOP_LEFT\n            \/\/ },\n            scrollwheel: false,\n            disableDoubleClickZoom: true\n        }\n        var map = new google.maps.Map(document.getElementById(\"map-974589520-inner\"), myOptions);\n        var styledMapType = new google.maps.StyledMapType(styles['flatsome'], {name: 'flatsome'});\n        map.mapTypes.set('flatsome', styledMapType);\n\n        var marker = new google.maps.Marker({\n            position: myLatlng,\n            map: map,\n            title:\"\"\n        });\n    }\n\n    \/\/ Required to proceed\n    if (!(typeof google === 'object' && typeof google.maps === 'object')) {\n      return\n    }\n\n    initialize()\n    google.maps.event.addDomListener(window, 'resize', initialize);\n    });\n    <\/script>\n\n    <div class=\"google-map relative mb\" id=\"map-974589520\">\n        <div class=\"map-height\" id=\"map-974589520-inner\"><\/div>\n        <div id=\"map_overlay_top\"><\/div>\n        <div id=\"map_overlay_bottom\"><\/div>\n                  <div class=\"map_inner map-inner last-reset absolute x95 md-x95 lg-x95 y95 md-y95 lg-y95\">\n              \n\n<h3>Rua Ana Neri, 279 | Benfica\/ Rio de Janeiro<\/h3>\n<p>+55 (21) 2491-4513 \/+55 (21) 98276-0672<\/p>\n\n         <\/div>\n       \n       \n<style>\n#map-974589520 .map-inner {\n  background-color: rgb(255, 255, 255);\n  max-width: 30%;\n}\n#map-974589520 .map-height {\n  height: 400px;\n}\n<\/style>\n    <\/div>\n\n\t\n<div class=\"row\"  id=\"row-1874528177\">\n\n\n\t<div id=\"col-872113456\" class=\"col medium-6 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b><\/b><span class=\"section-title-main\" >Frequently Asked Questions<\/span><b><\/b><\/h3><\/div>\n\n<p class=\"lead\">See below if your questions have already been answered:<\/p>\n<div class=\"accordion\" rel=\"\">\n\n<p>&nbsp;<\/p>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Is the warranty for a lifetime?<\/span><\/a><div class=\"accordion-inner\">\n\n<p><span class=\"\" title=\"\">Yes. All GR products have a lifetime warranty for factory defects.<\/span> <span class=\"\" title=\"\">If you have a problem with your product, please contact us at <a href=\"mailto:support@gugaribas.com.br\">support@gugaribas.com.br<\/a><\/span><\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Does the lifetime warranty covers which products?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>All GR Products have lifetime warranty.<\/p>\n\n<\/div><\/div>\n<p>&nbsp;<\/p>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What does the lifetime warranty covers?<\/span><\/a><div class=\"accordion-inner\">\n\n<p><span class=\"\" title=\"\">Any manufacturing defect of any products, whether for long time of use, or any other failure.<\/span> <span class=\"\" title=\"\">If you have a problem with your product, please contact us at <a href=\"mailto:support@gugaribas.com.br\">support@gugaribas.com.br<\/a><\/span><\/p>\n\n<\/div><\/div>\n<p>&nbsp;<\/p>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>I'm having trouble regulating my equipment, what can I do?<\/span><\/a><div class=\"accordion-inner\">\n\n<p><span class=\"\" title=\"\">Our products have manuals in video and \/ or in .PDF.<\/span> <span class=\"\" title=\"\">The link to them is on each product page.<\/span> <span class=\"\" title=\"\">If you still need assistance, send an email to <a href=\"mailto:support@gugaribas.com.br\">support@gugaribas.com.br<\/a> explaining your case and we will contact you, informing you the best way to solve it.<\/span><\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Can I buy the parts separately?<\/span><\/a><div class=\"accordion-inner\">\n\n<p><span class=\"\" title=\"\">Case assessment is required.<\/span> <span title=\"\">Contact us by e-mail <a href=\"mailto:support@gugaribas.com.br\">support@gugaribas.com.br<\/a><\/span><\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Is the holster really universal? Can I also use airsoft?<\/span><\/a><div class=\"accordion-inner\">\n\n<p><span class=\"\" title=\"\">The holster can be adjusted to any weapon used for competition, including airsoft.<\/span> <span title=\"\">If your weapon is a revolver we have a specific holster, the R-EVO, which covers all the revolvers on the market.<\/span> <span title=\"\">If you need help adjusting,<\/span><br \/>\n<span title=\"\">please contact us explaining your case to support@gugaribas.com.br.<\/span><\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>And the Magazine Pouch is universal as well and can be used for airsoft?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Our Magazine Pouch, just like the holster, is universal, caters for single-wire and two-wire loaders and can be used for airsoft guns.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How do I know the ideal belt size to use?<\/span><\/a><div class=\"accordion-inner\">\n\n<p><span class=\"\" title=\"\">Measure your waist with a tape measure in the place that you will use your belt, when find the result add 7,9inch and close to the nearest size.<\/span> <span class=\"\" title=\"\">Available sizes: 35,5inch, 39,4inch, 43,3inch, 47,3inch, 51,2inch, 55,2inch, 59,1inch.<\/span> <span title=\"\">We can make custom sizes with prior consultation.<\/span><\/p>\n\n<\/div><\/div>\n<p>&nbsp;<\/p>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>I've lost the manual of my products, how can I get a new one?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>The product&#8217;s manuals are in their respective pages.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>I had problems in the commercial service, how to proceed?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Contact us at the email <a href=\"mailto:support@gugaribas.com.br\">support@gugaribas.com.br<\/a> or call to +55 (21) 2491-4513<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>My purchase didn't arrive, how to proceed?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Contact us at the email <a href=\"mailto:support@gugaribas.com.br\">support@gugaribas.com.br<\/a> or call to +55 (21) 2491-4513<\/p>\n\n<\/div><\/div>\n<p>&nbsp;<\/p>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Sent an email and it wasn't answered, how to proceed?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Contact us at the email <a href=\"mailto:support@gugaribas.com.br\">support@gugaribas.com.br<\/a> or call to +55 (21) 2491-4513<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How long does it take to return a product shipped for repair?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>It depends on each case, but we have the goal of not staying more than 2 business days with the product inside the company from the moment the product is received.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How many days does it take for my product to ship?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Our deadline for sending orders is up to 3 business days from the payment confirmation.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Can I pay with payment installments?<\/span><\/a><div class=\"accordion-inner\">\n\n<p><span style=\"font-weight: 400;\">Unfortunately we don&#8217;t have payment installments for foreign purchases.<\/span><\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What are the acceptable payment methods?<\/span><\/a><div class=\"accordion-inner\">\n\n<p><span style=\"font-weight: 400;\">Bank slip or deposit, credit card and in cash.<\/span><\/p>\n\n<\/div><\/div>\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-952466076\" class=\"col medium-6 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b><\/b><span class=\"section-title-main\" >Contact Us<\/span><b><\/b><\/h3><\/div>\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f64430-o1\" lang=\"pt-BR\" dir=\"ltr\" data-wpcf7-id=\"64430\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/1080#wpcf7-f64430-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formul\u00e1rios de contato\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"64430\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.1\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"pt_BR\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f64430-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> Your Name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your e-mail<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Phone<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tel\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"tel\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your Message<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\n<p>If you prefer, contact us at\u00a0<a href=\"mailto:contato@gugaribas.com.br\">contact@gugaribas.com.br<\/a><\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<p>&nbsp;<\/p>\n<div class=\"accordion\" rel=\"\">\n\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":1082,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-1080","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/gugaribas.com.br\/en\/wp-json\/wp\/v2\/pages\/1080","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gugaribas.com.br\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gugaribas.com.br\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gugaribas.com.br\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gugaribas.com.br\/en\/wp-json\/wp\/v2\/comments?post=1080"}],"version-history":[{"count":1,"href":"https:\/\/gugaribas.com.br\/en\/wp-json\/wp\/v2\/pages\/1080\/revisions"}],"predecessor-version":[{"id":98638,"href":"https:\/\/gugaribas.com.br\/en\/wp-json\/wp\/v2\/pages\/1080\/revisions\/98638"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gugaribas.com.br\/en\/wp-json\/wp\/v2\/media\/1082"}],"wp:attachment":[{"href":"https:\/\/gugaribas.com.br\/en\/wp-json\/wp\/v2\/media?parent=1080"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}